OnTask Support

Need help? Email info@redlabelinc.com and we'll get back to you.

Where is my data?

Everything you add to OnTask is stored on your phone. There are no accounts, so your data isn't on a server.

How do I move OnTask to a new phone?

On your old phone, open Profile, then Save a backup, and save the file to iCloud Drive, Google Drive or Files. On your new phone, open Profile, then Restore from a backup, and pick that file.

Is there an AI tutor?

The AI Study Buddy is coming in a future update. Before it sends anything off your phone, OnTask will ask for your permission.

Why didn't I get a reminder?

Make sure notifications are on for OnTask in your phone's Settings, and that the reminder is turned on in OnTask under Tools, then Reminders.

Can OnTask block other apps?

Not yet. Focus Shield nudges you back when you leave a study session. Full app blocking is coming in a future update.

How do I delete everything?

Open Profile, then Erase all data. Deleting the app also removes everything.